COVID-19 Precautions

Our staff have all been trained on best-practice hygiene and sanitization . Hand sanitizers are freely available in all our apartments and public areas.
Continuous and stringent social distancing etiquette will be implemented between guest and staff to reduce person-to- person contact.
Public areas will routinely be cleaned on a 24-hour basis.

Pre-arrival

• Covid 19 questionnaire.
• Arrivals to be pre-paid by EFT or Credit Card.
• Estimated time of arrival confirmed.

Check-In/Check-Out

• Temperature Testing on arrival.
• Paperless or pre-arrival check in. All documentation to be obtained prior to arrival.
• Reception to be available during limited time periods – On-site staff on call.

Cleaning

• Sanitisation / deep clean prior to arrival.
• Limited occupancy levels.
• Specialised cleaning units within housekeeping department created to focus on high hygiene cleaning protocols.